Review · LONDON

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise

★ 3.5 · 10,803 reviews 3 hours 35 minutes (approx.) From $39 Operated by Big Bus London · Bookable on Viator
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London’s best feature is its sheer variety, and this hop-on hop-off bus gives you a quick look at the whole show: royal palaces, grand squares, old churches, museums, shopping streets, and the Thames. I like the freedom to ride a full circuit first, then return to stops such as Buckingham Palace, the Tower of London, or Covent Garden when you know what deserves your time.

I also like the recorded commentary, available in seven languages, and the chance to choose between a 24-hour and 48-hour pass. The main caution is traffic. A short route can turn into a long ride, and buses may arrive less often than you expect, especially in winter or during major city events.

Key points to know before you ride

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Key points to know before you ride

  • Three routes cover a large slice of London: Central London, the western sights around Kensington and Notting Hill, and a route linking King’s Cross, the British Museum, and Covent Garden.
  • The 48-hour ticket gives you more than extra bus time: It includes three guided walking tours and, with the selected option, a two-hour evening panoramic tour.
  • The Thames cruise is not included with every ticket: It comes with the 24-hour and 48-hour tickets, but not the one-day ticket.
  • Traffic can change your plans: A full loop may take far longer than the advertised 3 hours and 35 minutes if central streets slow down.
  • Use the mobile ticket carefully: Activate it at a designated Big Bus stop, and add it to the Big Bus app if possible so you can use it digitally.
  • The upper deck offers the best views: In cold or wet weather, you may need the enclosed lower deck, where sight lines are limited.

Three routes, one useful first look at London

This tour works best as an orientation ride. You can sit upstairs, listen to the commentary, and watch London’s major sights pass by without worrying about Underground connections or street directions.

The network has three routes, and together they reach many of the places first-time visitors put on their list. The central route handles Westminster, the West End, the City, and the Tower area. The western route reaches Hyde Park, Kensington, Notting Hill, and Paddington. The third route covers King’s Cross, St. Pancras, the British Museum, Russell Square, and Covent Garden.

The advertised duration is about 3 hours and 35 minutes, but treat that as a riding estimate rather than a firm timetable. London traffic can hold a bus in place for a long stretch, and a complete loop may take much longer during busy periods.

More River Cruises in London

Green Park to Westminster: royal London and the West End

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Green Park to Westminster: royal London and the West End

The central route begins near Green Park Underground station, a handy starting point for Buckingham Palace and the royal parks. The nearby Hard Rock Cafe stop is useful if you want to combine the ride with a meal or a quick look at the music memorabilia.

From Green Park, the bus moves through the Queen Mother Gates and toward Marble Arch. This places you near Hyde Park, one of the city’s best areas for a walk between rides. Marble Arch also connects you with Oxford Street and the shopping streets around Regent Street.

Regent Street, Piccadilly Circus, Haymarket, and Trafalgar Square show you London’s theatrical and commercial heart. Piccadilly Circus is compact but photogenic, while Trafalgar Square gives you Nelson’s Column, the National Gallery area, and an easy walk toward Whitehall.

The Craig’s Court and Horse Guards stops put you close to ceremonial London. Continue toward Whitehall and you reach the core Westminster sights, including the Houses of Parliament and Big Ben. The bus also stops at Westminster Pier, which is the key point for the river cruise.

The London Eye stop sits across from the river and makes a natural place to get off for photos. Waterloo Station is nearby, though this is more useful as a transport connection than as a sightseeing stop.

Covent Garden to the Tower: London’s historic center

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Covent Garden to the Tower: London’s historic center

The Covent Garden stop is one of the most practical places to leave the bus. You can walk through the market area, browse shops, and continue toward the theaters of the West End. This is a good stop for a meal, though the area can be crowded and a short visit can easily become a long one.

St. Paul’s Cathedral is the next major landmark. The bus gives you a useful exterior view and places you near the City of London, where modern offices sit beside some of the oldest streets in the capital.

The Monument to the Great Fire of London marks the 1666 disaster. The stop is outside Pret, making it easy to identify, and the nearby streets lead toward the river and London Bridge. London Bridge itself is often confused with Tower Bridge, so keep your bearings: the famous drawbridge is farther east.

The Southwark stop by City Hall brings you close to the riverside walk and views toward Tower Bridge. The Tower of London stop is the major payoff on this part of the route. Get off here if you want to visit the fortress, see the Crown Jewels, or walk along the Thames.

Temple Underground station completes the central stretch before the bus returns toward the London Eye, Lambeth Palace, Westminster, and Buckingham Palace. The Temple stop is also useful if you want to explore the legal district and the quieter lanes around the Inns of Court.

Buckingham Palace and Kensington: the western route

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - Buckingham Palace and Kensington: the western route

The western route starts around Victoria, with stops at Victoria Station and the Nova complex. It then reaches Buckingham Palace, one of the easiest places to combine a bus ride with a short royal walk.

The Buckingham Palace stop is especially useful for first-time visitors. You can walk along the palace frontage, continue through St. James’s Park, and reconnect with the bus near Green Park or another central stop. Plan this carefully if you have a timed attraction, since traffic or a missed bus can eat into your schedule.

The route continues past Hyde Park Corner and Harrods. Harrods is a shopping destination rather than a quick photo stop, so give yourself enough time if you want to go inside.

The Kensington Museums stop serves the Natural History Museum area, while Gloucester Road gives you another Underground connection. Kensington Palace is one of the route’s strongest stops, with Kensington Gardens nearby.

Notting Hill and Kensington Gardens offer a change of pace from grand monuments and traffic-heavy streets. You can get off in Notting Hill for shops and neighborhood streets, then continue toward Peter Pan at Bayswater Road, Lancaster Gate, or Paddington Station.

The route also stops at the Hilton London Metropole area on Edgware Road, Baker Street, Oxford Circus, Regent Street, and Piccadilly Circus. Baker Street is useful for combining the bus with the Sherlock Holmes area, though the experience is primarily a transport and sightseeing stop rather than a guided visit.

King’s Cross, the British Museum, and Covent Garden

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - King’s Cross, the British Museum, and Covent Garden

The third route is shorter and more focused. It begins around Woburn and Euston, then serves Euston Station, King’s Cross, and St. Pancras Station.

This section is useful if your hotel is near the rail stations or if you want to connect north-central London with the museum district. Euston Road and Russell Square lead toward the British Museum, one of London’s essential indoor stops.

The British Museum appears in both directions on this route, with separate northbound and southbound stops. Check the direction before you leave the bus so you do not wait on the wrong side of the street.

From the museum, the route continues to Temple and Covent Garden. It is a sensible circuit for a half-day built around the museum, lunch in Covent Garden, and a return toward King’s Cross or St. Pancras.

This route does not cover as many headline sights as the central loop, but it can save you a long walk between northern rail stations and central attractions. It is best treated as a connector with commentary rather than the main London sightseeing ride.

What the commentary adds to the ride

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - What the commentary adds to the ride

The recorded narration is available in seven languages and covers London’s landmarks, history, and local stories. I like this format for a first ride because it gives you context while you are still learning the city’s layout.

The audio can be a strong part of the experience, but bring realistic expectations. One report describes commentary that fell out of sync during a crowded Christmas ride. If the narration is not working properly, ask the staff at the next stop rather than assuming the entire system is faulty.

The free onboard Wi-Fi is useful for checking maps, opening the Big Bus app, and watching bus locations. It does not remove the need for planning. Live tracking can help, but traffic, temporary closures, and route changes can still affect the arrival time shown.

The Thames cruise: a better view of London’s main sights

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - The Thames cruise: a better view of London’s main sights

The one-way Thames cruise is included with the 24-hour and 48-hour tickets. It is not included with the one-day ticket, so check the exact option before paying if the river matters to you.

The cruise gives you a different view of London. From the water, the riverfront landmarks make more sense as a group, and the journey can be a pleasant break after time on crowded streets.

Use Westminster Pier and the London Eye area as your main river connections. The cruise is one-way, not a round trip, so think of it as transport plus sightseeing. It can move you toward the Tower area while giving you an enjoyable look at the river.

Food and drinks are not included in the bus ticket. Some river services may sell refreshments, but do not build your plans around a meal unless you confirm the arrangements for your selected option.

What the 24-hour and 48-hour options really offer

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise - What the 24-hour and 48-hour options really offer

At about $39.77 per person, the tour is reasonably priced if you use it for a long day and make several stops. It is less attractive if you take only one or two short rides, since London’s Underground and buses may be quicker for point-to-point travel.

The one-day ticket is not the same as a 24-hour ticket. The one-day option begins on the date you activate it, while the 24-hour option runs for 24 hours from activation. This distinction has caused confusion, so read the option name closely before booking.

The 48-hour ticket makes more sense if you want a relaxed pace. You can use one day for the central route and river cruise, then use the second day for Kensington, Notting Hill, the British Museum, or places you missed because of traffic.

The 48-hour version also includes three guided walking tours. The supplied details do not name the walks, so confirm the current meeting points and schedules before relying on them. A selected ticket option also includes a two-hour non-stop panoramic evening tour, which can be a good use of time after the main sightseeing routes finish.

Weather, crowds, and the upper deck

The open upper deck is the reason many people choose a sightseeing bus. On a clear day, it gives you better views of palace fronts, church towers, squares, and bridges.

London weather can change the experience quickly. In winter or foul weather, the upper deck may be too cold, and the lower deck can limit your views. Dress in layers and keep a rain jacket close, especially if you plan to stay aboard for a long circuit.

Christmas crowds can also make the bus feel packed. Seats upstairs may disappear, and the audio system may be harder to hear. If you want the best chance of a comfortable ride, start early and avoid building a tight schedule around a single bus departure.

The bus is accessible to most participants, and service animals are allowed. The tour does not include hotel pickup or drop-off, so you need to reach a designated stop yourself.

How to avoid the most common problems

The biggest practical weakness is service frequency. Some rides may be smooth, with buses arriving regularly, while other stops can leave you waiting in the cold. Traffic is the operator’s stated problem, but the effect is still yours: missed meals, missed reservations, and extra taxi or Underground costs.

Check the Big Bus app and live tracking before leaving a stop. Also look for service information if you are visiting during a major event, road closure, or holiday period.

Keep your ticket safe. When a mobile voucher is exchanged for a paper ticket, losing the paper ticket can prevent you from boarding again. The safer approach is to add the ticket to the Big Bus app so you can use it digitally rather than depending on a loose paper slip.

Do not assume every red sightseeing bus is the same company. Identify the Big Bus stop and bus before boarding, especially near the British Museum, London Eye, and other busy locations where several operators may stop.

Who should book this London bus tour?

I would choose this tour for a first visit, a short stay, families who want an easy overview, or anyone who prefers to see the city without mastering the Underground on day one. It is also useful if one person in your group has limited stamina and wants the option to stay seated between major sights.

I would be cautious if you have only a few hours and a fixed appointment. Traffic can make the bus a poor choice for reaching a timed attraction. In that case, use the Underground for reliable movement and consider the bus only as a sightseeing ride.

The tour earns its price when you use the routes, get off several times, and include the river cruise or 48-hour extras. It is poor value if you spend most of the day waiting or use it for just two short journeys.

Cancellation is free if you cancel at least 24 hours before the start time. Changes or cancellations inside that window are not accepted for a refund.

Should you book it?

Book it if you want a broad first look at London, enjoy open-top sightseeing, and can keep your schedule flexible. The central route gives you the strongest collection of famous sights, while the western and northern routes help you reach Kensington, Notting Hill, King’s Cross, and the British Museum.

Choose the 24-hour or 48-hour option if you want the Thames cruise. Choose 48 hours if you value the walking tours and evening ride, or if you want time to recover from traffic delays.

Skip it if you need fast, dependable transport or dislike waiting outdoors. London’s Underground is usually the better tool for covering distance, but the Big Bus remains a useful introduction to the city when you treat it as sightseeing first and transportation second.

FAQ

How long does the London Big Bus tour last?

The full experience is listed at approximately 3 hours and 35 minutes, but traffic can make a complete route take longer.

Does the tour include a Thames River cruise?

The one-way Thames River cruise is included with the 24-hour and 48-hour tickets. It is not included with the one-day ticket.

What is the difference between the one-day and 24-hour tickets?

The one-day ticket is valid from the date it is activated. The 24-hour ticket is valid for 24 hours from the time you activate it.

What does the 48-hour ticket include?

The 48-hour option includes hop-on hop-off bus access, three guided walking tours, and a two-hour non-stop panoramic evening tour with the selected ticket option.

Which London sights are served by the routes?

Stops include Buckingham Palace, Big Ben and Westminster, the London Eye, Trafalgar Square, Covent Garden, St. Paul’s Cathedral, the Tower of London, London Bridge, Kensington Palace, Notting Hill, the British Museum, King’s Cross, and St. Pancras.

Is audio commentary available?

Yes. Recorded commentary is available in seven languages.

Is Wi-Fi available on the bus?

Yes. Complimentary onboard Wi-Fi is available.

Can I cancel for a refund?

You can cancel for a full refund if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours before the start time are not accepted for a refund.

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